So I find myself thinking this several times a day. I feel like we are all so busy and rushing so much that we don't even take time to think or listen anymore. Like the other day at work some guy yelled at me that the self checkout machine didn't give him his cash back. Well the cash was already out of the machine and as he was yelling at me the machine was saying "cash is dispensed below the scanner" Now, I;m sure he was in a hurry and there was more to his side of this interaction but once I came over and showed him where his money was he said "Well the machine should tell you or show you where it comes out. I didn't see it." Which is true the machine should do that but it's also true that it did do that. If he would have simmered down and listened he wouldn't have had to yell at me and cause everyone around him to look at him like he was a jackass.
This doesn't only happen at work though I feel like even with your loved ones they can assume they know how you are going to finish what you're saying and they can get mad and interrupt causing unnecessary arguments. I'll admit I've been on both sides of this with some of my loved ones. So I am now making an effort to simmer down and listen, or to pause and think before automatically going to the worst case scenario.
Another example I have seen of this is some parents with their children. Now I know that kids can spend all their waking hours saying "mom, momma, mommy, mom, mother!" or "dad, dad, daddy, dad!" but sometimes they really do have something important to say. For example a few months ago in a store I saw a very busy mom who was trying to hurry out the store to get her kid to daycare and then her to work. She was busy, hurrying, and distracted. Well her little boy kept saying, "mom, momma, mom" to which she kept replying, "Just a minute buddy I'm doing something." Well it turns out he urgently needed the restroom as he had a bladder infection and in a tiny kiddo that gives you even less warning for your urgent needs then in adults. So poor kiddo wet his pants. The mom was great and sweet and comforted him. However, I'm sure she was also much later to work because of this situation.
So I think that we all need to take a breath, simmer down, realize we are not chicken little and the sky is not falling, and listen to each other. And please even if you're in a hurry don't yell at the checkout person. It's rude and can throw off their whole day. Plus at SELF checkout there is pretty much only one person in control of your whole order, I'll give you a hint..... It's not me or it would just be called checkout. ;) For goodness sake be happy sometimes people. It's much more fun!
Showing posts with label Self checkout. Show all posts
Showing posts with label Self checkout. Show all posts
Friday, November 7, 2014
Thursday, March 13, 2014
How to do everything wrong at Self Checkout.
I have some tips if you want to drive your self checkout person bananas.
1. bring your own bags but don't push the I brought my own bags button and then sigh loudly when the scale alarms. (we love that)
2. With every single item push skip bagging and then immediately bag the item and again sigh loudly and stare when the scale alarm goes off.
3. If you have a question wait until they help another customer and then stand there saying excuse me I need help. Mam Hello? and pretend that you are the only one there and they aren't monitoring 6-7 transactions at once.
4. If you make a mistake act like it's the machine's fault or even better somehow the self checkout person's fault. because they just call it self checkout so you can blame anyone but yourself for all mistakes.
5. Ask the self checkout person for every single produce code because you're clearly to important to look it up like everyone else.
7. Walk up and say "I don't know how to use these but the lines are long can you just do it for me?" because again you are the most important person in the world and the self checkout person is clearly an octopus with the ability to just ring everyone up at once. Just ignore the "self" part of self checkout.
And when all else fails act like as big of a jerk as possible. be loud and selfish. OR if you want to be a good human being and don't want your self checkout person secretly daydreaming about an anvil dropping on you like in cartoons. Then maybe don't do any of these things. Keep in mind that they are dealing with several people at once and usually running the front end breaks and organizing who needs to be where on the front end. Please be nice. We have all been in a hurry before but no need to ruin someone else's day! Also if you make a mistake don't worry we are all aware the machines are nuts sometimes and nobody is judging you unless your rude and then we'll judge you A LOT, Lol :)
1. bring your own bags but don't push the I brought my own bags button and then sigh loudly when the scale alarms. (we love that)
2. With every single item push skip bagging and then immediately bag the item and again sigh loudly and stare when the scale alarm goes off.
3. If you have a question wait until they help another customer and then stand there saying excuse me I need help. Mam Hello? and pretend that you are the only one there and they aren't monitoring 6-7 transactions at once.
4. If you make a mistake act like it's the machine's fault or even better somehow the self checkout person's fault. because they just call it self checkout so you can blame anyone but yourself for all mistakes.
5. Ask the self checkout person for every single produce code because you're clearly to important to look it up like everyone else.
7. Walk up and say "I don't know how to use these but the lines are long can you just do it for me?" because again you are the most important person in the world and the self checkout person is clearly an octopus with the ability to just ring everyone up at once. Just ignore the "self" part of self checkout.
And when all else fails act like as big of a jerk as possible. be loud and selfish. OR if you want to be a good human being and don't want your self checkout person secretly daydreaming about an anvil dropping on you like in cartoons. Then maybe don't do any of these things. Keep in mind that they are dealing with several people at once and usually running the front end breaks and organizing who needs to be where on the front end. Please be nice. We have all been in a hurry before but no need to ruin someone else's day! Also if you make a mistake don't worry we are all aware the machines are nuts sometimes and nobody is judging you unless your rude and then we'll judge you A LOT, Lol :)
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